Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and protected when using our website and services.

1. Information We Collect

We may collect:

Full name
Email address
Phone number
Subject or project information
Uploaded files and project details
Payment information
Messages sent through forms, email, DMs, or live chat

2. How Your Information Is Used

Your information may be used to:

Process project requests and support services
Communicate updates and progress
Deliver completed work and resources
Schedule live sessions or support calls
Improve our website and services
Respond to questions and support requests

We do not sell, trade, or share your personal information with third parties.

3. Payments

All payments are completed securely through official payment links sent directly by us.

Payment is required before final project delivery.

We do not store sensitive banking or card information on our website.

4. Data Protection

We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure.

Your uploaded files, project details, and conversations are kept private and handled confidentially.

5. Quality & Authenticity

Projects are carefully reviewed to maintain originality and quality standards.

Where necessary, over-reliance on AI-generated content is avoided to help maintain natural work quality and maximise grading potential.

Progress evidence may be provided through screenshots, recordings, previews, videos, or live demonstrations.

6. Communication Platforms

We may communicate through:

Email
WhatsApp
DMs
Social media
Live chat
Calls or video sessions

By using our services, you agree to communication through your selected contact method.

7. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your data

8. Updates To This Policy

This Privacy Policy may be updated occasionally. Any changes will be posted on this page.

9. Contact Us

If you have questions regarding this Privacy Policy or our services, please contact us through our official website, email, or social media platforms.